Privacy Policy & Cookies

DATA CONTROLLER

BRANDT SCENT
CVR: 45329429
Email: lailabrandt@gmail.com

WHAT DATA WE COLLECT

We collect personal data when you place an order, create an account, subscribe to our newsletter, or contact us. This includes your name, contact information, addresses, and website usage data (through Google Analytics).

HOW WE USE YOUR DATA

We use your data to process and fulfill your orders, send order updates, respond to inquiries, improve our website, and send marketing communications (with your consent).

DATA RETENTION

We keep order data for 5 years (as required for tax and accounting purposes). Marketing data is kept until you unsubscribe.

YOUR RIGHTS (GDPR)

Under EU data protection law, you have the right to access, correct, delete, or export your personal data. To exercise these rights, email lailabrandt@gmail.com with "Data Request" in the subject line.

DATA SHARING

We do not sell your data to third parties. We share data only with payment processors (PayPal, Stripe), shipping carriers, and email providers for newsletter delivery.

DATA SECURITY

We use SSL encryption and secure payment processing. However, no method of transmission is 100% secure.

COOKIES

Our website uses cookies to improve your experience. Essential cookies (required for the site to work) are always enabled. Analytics and marketing cookies require your consent via the banner at the bottom of the page.

You can manage your cookie preferences in our cookie settings or by clearing your browser cookies.

THIRD PARTIES

Google Analytics and payment providers (PayPal, Stripe) may set their own cookies. Please refer to their privacy policies for more information.

COMPLAINTS

For privacy questions or to lodge a complaint, contact us at lailabrandt@gmail.com. You also have the right to file a complaint with Datatilsynet (the Danish Data Protection Authority).

UPDATES

We may update this policy from time to time. Changes will be posted on this page with the updated date.

Last Updated: March 2026


Safe Candle Use

For your safety, please follow these guidelines when burning BRANDT SCENT candles:

  • Never leave a burning candle unattended

  • Keep candles away from drafts, curtains, and flammable materials

  • Trim wicks to ¼ inch to prevent excessive smoking

  • Place candles on a heat-resistant, stable surface

  • Do not move burning candles

  • Keep out of reach of children and pets

  • Allow candles to cool before handling

  • Do not burn for more than 4 hours at a time

  • Stop use when ½ inch of wax remains at the bottom